The majority of homes today have at least one computer, and that’s unlikely to be the full extent of the technology. Everyone has a smartphone, and there may be streaming devices, modems, routers, or printers, and – we’re guessing here – lots and lots of power cords! When something goes awry with any of this tech, homeowners can feel stuck. In an office setting, there’s the IT support desk, but at home, you could be relying on Google search, YouTube videos, and the efforts of a digital-native teen. Talking with IT experts well versed in residential technology issues can help.
As with doctors, it can be worthwhile to get a second opinion. Having an IT expert for your home can save you money and prevent disasters. With an IT guru on speed dial, you can make smart decisions for buying, repairing, and upgrading tech.
Unfortunately, there are a lot of unscrupulous computer businesses out there. They will take advantage of a buyer’s lack of knowledge about all things tech. Doing your own research is great, but it can get overwhelming. A search for a Wi-Fi-enabled, Mac-compatible printer nets hundreds of options, rankings, and reviews.
You try to evaluate a laptop or printer on function, quality, and price, but all these other elements get mentioned. You don’t even know what they mean! How can you ask the right questions? An IT expert can narrow the field and make recommendations based on your needs. You don’t have to wonder what that salesperson is not telling you.
Maybe you usually go to a big-box store to buy your technology. Yes, they can have good deals, but often there’s a reason that laptop is so cheap or that printer is such a great deal. These temptingly priced technologies can be just too slow to do the job, or they’ll break down sooner. Or that astounding deal on a color printer is going to backfire on you down the road because the cost of the ink is crazy!
With an IT partner providing a second opinion, you can avoid being bamboozled. Your IT support team will take the time to get to know the issues you’re facing and how you plan to use the product. They can steer you towards tech that is good value and makes sense for the problem you're trying to fix. They’re not trying to sell you the actual technology, only acting as a consultant. They don’t benefit from your buying a particular brand. You don't go home with something that duplicates or doesn't work well with your other tech.
The best technology is going to be a combination of the right product at the right quality at the right price.
Beyond Buying – IT Support for You
When it comes to replacing or repairing technology, it helps also to get a second opinion. You wouldn’t want to get surgery when a week with a splint would do the trick, right? Well, you don’t want to buy a new computer to solve a problem that could be fixed by taking off under-performing but processing-power sucking applications. Or pay to repair a device when you could pay the same amount for a new one that works even better in the way you need.
IT support isn’t only for enterprise-sized businesses. Tech experts can help a homeowner:
Get the help you need to keep your computers and technology in top shape at home. Contact us today at (863)606-8FIX (that's 606-8349) .
What do you expect from the technology that helps run your business? Is it a benefit or a burden? We believe your success is our success and strive to help guide our customers through their digital transformations. Most importantly, we get you thinking about defining goals and setting clear intentions. This helps develop realistic expectations around the digital systems that help employees clock in or look up information to ensure they deliver quality customer service.
The first question is what are we trying to accomplish? How are we going to measure the success of this implementation? What does success mean to us?
Having walked our customers through countless upgrades, hardware failures, and data recoveries, we’ve found that clients with clearly defined goals use their technology to its fullest. Translation: thinking about the value of your data or what your customers need from your database means we can recover exactly the data you need from the exact day two weeks ago that you needed it. Or, when a customer calls in needing a serial number from an air conditioning system, pool pump, or hydraulic jack they purchased from you four years ago, they happily get that serial number quickly and think of you the next time they need your products or services.
What are your biggest operational challenges? Where would you like to see the most improvement? Thinking through these questions will help you define your businesses goals regarding the technology that helps store and retrieve data for you and your customers.
Elroy is the man behind the scenes; writing posts, checking status of servers, managing networks and endpoints, and enjoying coffee in his favorite spots in Lakeland and Winter Haven, FL.